Penerapan Metode Analytical Hierarchy Process (AHP) Sebagai Pendukung Keputusan dalam Menentukan Internet Service Provider Terbaik di Pangkalpinang

Authors

  • Yogi Prihartono
  • Hilyah Magdalena

DOI:

https://doi.org/10.32736/sisfokom.v5i1.195

Keywords:

Internet Service Provider, Pangkalpinang, Analitical Hierarchy Process, Expert Choice2000

Abstract

Internet service provider used in today's rapidly growing with a wide selection of advantages and disadvantages. Because it was so many criteria - criteria that can be used as a basic internet service providers the most suitable to be applied in the agency in Pangkalpinang. In this study, the authors raise some of the network providers are XL, Telkomsel, Indosat, Three and Smartfren. To select an Internet service provider with a six-level criteria. The level 1 criteria: ease of users, ease of use, speed of data transfer, type of service, access restrictions internrt / quota, network level, and the type of card, level 2 criteria consists of 20 criteria derived from special advantages to the internet service provider. As for the level 3 there are five alternatives are XL, Telkomsel, Indosat, Three and Smartfren. The results of this election result as an internet service provider XL is best as compared with Telkomsel, Indosat, Three, and Smaertfren. XL reliability levels reached 31.7%. And the most influential factor in the selection process is the data transfer speed factor reached 32.5%.

References

Copyright Expert Choice Inc. Pittsburgh PA

Hummel JM, Rossum W van, Verkerke GJ,Rakhorst G, “The Effects of Team Expert Choice on Group Decision-Making in Coolaborative New Product Development”, Journal of Multi-Criteria Decision Analysis, 9(1-3):pp 90-98, 2000

Ishizaka Alessio, Labib Ashraf, “Analytic Hierarchy Process and Expert Choice : Benefits and Limitations”, Operational Reseach Society OR Insight Vol 22, 4, 201-220

Saaty, L.Thomas, “Better World Through Better Decision Making”, Proceedings of the International Symposium on the Analytic Hierarchy Process 2013.

Saaty, L.Thomas, “Decision making with the analytic hierarchy process”, Int.J.Services Sciences, Vol. 1 No.1, 2008 83 Copyright @ 2008 Inderscience Interprises Ltd, University of Pittsburgh USA

Turban Efraim, Aronson E.Jay, Peng Liang Ting, “Decision Support Systems and Intelligent Systems”, Seventh Edition, Pearson Education Inc Prentice Hall, 2005

Mulyono, “ 4 Prinsip Dasar AHP”, 2004

Downloads

Published

2016-03-30

Issue

Section

Articles